Multi-million dollar entrepreneur shares his beginner’s mistake

You’ve probably made the same mistake too… I know I have.

If you’ve ever wondered “Why aren’t my employees doing their job?” this story should make you feel a lot better.

Justin Livingston is a super successful entrepreneur who founded his business in 2008.  How successful?  His team of 30 brings in about $250,000 in revenue per person.

… and the first time he hired employees, they sat around and watched him work for 3 or 4 months because he didn’t know how to manage a team.  Here’s a video he recorded on some of his early hiring mistakes.  The one I just mentioned is around the 10 minute mark:

Clearly, he’s figured it out now.

His solution was to hire an expert.  Andrea (also featured in the video) excels at creating processes and procedures and following through.  I bet she also excels at setting expectations and giving feedback.

Justin asked Andrea how much other business leaders should have in place before hiring their first employee.  Her answer surprised him.  (Check out the 14:09 mark.)

I actually agree with her.

But… BUT… I recommend 3 simple steps the next day.

  1. Discuss the top 2 to 5 things the new employee is to accomplish.  Then write it down.
  2. Make sure you’ve got your documentation and taxes correct.
  3. What does it take to be a successful employee working for you?  Tell your new hire and write it down.

In reality, here’s what you’ve just done:

  1. Created a super simple job description with Key Results Areas written out.
  2. Protected yourself legally.
  3. Been intentional about your company culture.

No entrepreneur should slow down too much to dot the “i”s and cross the “t”s.  Next time, I’ll give more detail on number 2.  After all, my mission is to keep business owners legally safe while they build the business of their dreams.

How did you like Justin’s video?  I know it made me feel better about some of my false starts and mistakes leading people.  Leave a comment below or send me an email and let me know if you found it as valuable as I did.

To your success,

The Teaching Attorney